​
 

 

Processing Time

​

All items are made to order.
 

***** Please allow 3–10 business days for processing before shipment ******

Custom branding and design services may require additional turnaround time depending on project scope.

 

***** Processing time does not include shipping time *****

 

Shipping Time

​

all packages are shipped with ups or usps with up to $100.00 Insurance coverage.

​

Shipping timelines vary based on location and carrier selected at checkout. Once your order has shipped, you will receive tracking information via email.

 

Crowned Sugar is not responsible for shipping delays caused by carriers, weather, holidays, or incorrect shipping information provided at checkout.

 

Expedited Orders

​

Rush processing may be available upon request and may require an additional fee.
 

Please contact us before placing your order to confirm availability via social media dm or email at info@crownedsugar.com.

 

Incorrect Addresses

​

Orders returned due to incorrect or incomplete addresses will require additional shipping fees to be reshipped. Please double check before submitting your order.

 

Lost or Stolen Packages

​

We are not responsible for lost, stolen, or delayed packages once marked as delivered. Please contact the shipping carrier directly to file a claim.

​

​